Account Manager Johannesburg - South Africa
Vela Personnel
Purpose: We are looking for a high performance and results driven Account Manager who is experienced in retaining and up-selling existing accounts in a high-volume sales environment, with a portfolio of over 200 clients, you will be responsible for maintaining relationships with existing clients and continuing to advance their ambition through servicing their ongoing funding requirements Key Job Outputs: Consistently achieving monthly, quarterly, and annual growth, funded, revenue and other relevant performance targets Managing the retentions pipeline tightly to meet and exceed monthly and quarterly sales targets within the pricing parameters set Enhancing relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the client's business environment and requirements Identify, address, and resolve concerns / queries within the business turn-around times required Maintaining high customer satisfaction ratings Able to drive volume personally and through the team with tenacity in a tough economic climate with business owners/doctors who are busy and have options Prepare regular reports of progress and forecasts to management Working cohesively with a cross-functional team Influence stakeholders, processes, and Salesforce builds to deliver on Retentions objectives Core Competencies: Extensive knowledge of sales principles and processes Strong sales and closing skills Process and data quality management Proficient in MS office and any CRM software (Salesforce would be highly advantageous) Ability to build and maintain strong, long-lasting relationships with clients Excellent verbal/written communication, interpersonal and negotiation skills Qualifications: 2 years B2B sales and account management / other relationship management experience Minimum qualification: Diploma or similar relevant qualification (NQF6) Experience: Proven track record of successfully retaining and upselling to existing accounts Experience in working with a high volume of clients via email, digitally and telephonically Experience working with SME's or medical practices (advantageous) Team Management Experience (advantageous) Salary: Market related Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful. All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013
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