REQUIREMENTS

Matric, Accounting/bookkeeping/credit management related degree/diploma advantageous
Minimum 5 years experience in credit risk and debtors management within manufacturing environment
Proven experience in debt collection and debtor management, ideally in a supervisory role
Proficient user of Microsoft Office (Excel, Word, Outlook)
Sage X3 experience would be beneficial, but must have experience on ERP systems
Excellent communication and negotiation skills
Professional and assertive
Ability to deal with wide range of personalities
High level of diligence with meticulous attention to detail
Sound knowledge of finance principles and procedures
Strong business acumen and ability identify risks
Ability to work independently and prioritize tasks effectively
Required to work on site

DUTIES

Liaison with customers, Via email and telephonically.
Building healthy customer relations.
Manage customer accounts.
Collaborate with relevant departments to address and rectify issues affecting debt collection.
Resolve reconciliation differences and customer queries.
Resolve claims via prescribed processes.
Manage and maintain customer credit limits.
Maintain customer master file data.
Transaction capturing including payments and remittance advises.
Posting of exchange rate variances
Forecasting of collections.
Manage debtors clerk.
Run and analyse various reports and queries.
Prepare and distribute statements and requested documents such as invoices, proof of delivery and credit notes.
Assisting in annual audit by providing auditors with required information to verify accounts
Monitor and evaluate the performance of the credit department, ensuring efficiency and adherence to established policies and procedures.
Any other ad hoc duties as required.