URGENT NEW PERMANENT VACANCY ASSISTANT LODGE MANAGER (5 HOSPITALITY) PATERSON, EASTERN CAPE ( Must reside in the Eastern Cape Province) MINIMUM ESSENTIAL QUALIFICATIONS : Matric Degree / National Diploma or Certificate in Hotel Management (ESSENTIAL) Minimum of 3 years' working experience in guest relations at a 5 lodge / hotel Must have a high level of working knowledge i.r.t Guest Relations, Food and Beverages, Housekeeping and Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication and reporting skills in English Must be proficient on GAAP Must be proficient on OPERA Must be proficient on all MS Office packages Valid driver's license (no endorsements) (ESSENTIAL) Own reliable vehicle / transport Must be willing to accept a live-in position, excluding meals Must reside in the Eastern Cape and surrounding areas Submit your CV in MS Word & supporting documents to zurikadivergentrecruit.co.za Contact Zurika directly on 067 857 0456 to discuss this top 5 hospitality position In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated with confidentiality and the highest level of security. Should you not be shortlisted for the vacancy that you have applied for, Divergent Recruit (Pty) Ltd will retain your information on our candidate database for a period of 6 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorization to proceed with your application. Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines. BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS, DUTIES & RESPONSIBILITES: Main duties & Job Function: Measure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assist the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the absence of the lodge manager. Coordinate departmental teams to optimize guest service delivery. Conduct targeted training sessions to enhance technical and soft skills of lodge team members in coordination with the lodge manager Achieve quality improvement targets set by management. Develop comprehensive policies, processes, and standards governing lodge team activities. Manage cash handling to minimize variances within acceptable limits. Maintain effective stock management. Identify and implement cost-saving opportunities. Maintain and ensure the upkeep of lodge equipment through preventative maintenance. Take responsibility for the overall performance of lodge functions in the absence of the lodge manager. MINIMUM ESSENTIAL QUALIFICATIONS : Matric Degree / National Diploma or Certificate in Hotel Management (ESSENTIAL) Minimum of 3 years' working experience in guest relations at a 5 lodge / hotel Must have a high level of working knowledge i.r.t Guest Relations, Food and Beverages, Housekeeping and Front Office Experienced on platforms such as Guest Revu and Trip Advisor Must have good communication and reporting skills in English Must be proficient on GAAP Must be proficient on OPERA Must be proficient on all MS Office packages Valid driver's license (no endorsements) (ESSENTIAL) Own reliable vehicle / transport Must be willing to accept a live-in position, excluding meals Must reside in the Eastern Cape and surrounding areas SALARY ON OFFER: R21 200.00 SALARY PER MONTH LIVE-IN POSITION (3 WEEKS ON / 1 WEEK OFF) ACCOMMODATION PROVIDED WITH AMENITIES (EXCLUDING MEALS) Apply Now

Share this job with someone you think should apply!

Facebook

ASSISTANT LODGE MANAGER (5 HOSPITALITY) top salary on offer - South Africa

Related Jobs

Lodge Manager Port Elizabeth - South Africa

GRADUATE TRAINEE MANAGER (SUPPLY CHAIN / LOGISTICS / AGRICULTURE) top salary on offer top benefits - South Africa

Assistant Lodge Manager - Port Elizabeth

RETAIL STORE REPLENISHMENT ANALYST (DRY GOODS FMCG RETAIL) top salary on offer top benefits - South Africa

Assistant Lodge Management Couple - South Africa

Want to do another search?