Role Summary This role would suit an individual who is both competent and has previous experience in servicing, maintaining, and repairing a wide variety of audio-visual and microphone equipment. Strong technical skills are required together with the ability to quickly understand new or challenging equipment. Product training will be provided as appropriate however the ideal candidate will display a proactive approach regarding improving their product knowledge and keeping up with technical trends within the industry. Key Duties and Responsibilities • To undertake proactive and reactive service for fault finding and maintenance of client equipment Conduct Thorough Assessments: Identify and diagnose issues with microphones, including audio quality problems, connectivity issues, and mechanical failures. • Carry out bench repairs of client equipment as appropriate. Execute repairs on microphones, including replacing defective components, soldering connections, and addressing circuit issues. • Provide telephone and online support in answering technical questions for equipment and systems • Timely and accurate reporting for all service, maintenance and repair work carried out • To ensure all equipment is serviced in a manner that complies with all safety and other electrical legislation • To follow procedures as laid out by the Service Manager • Assist colleagues with general duties including the assistance of other departments Technical Skills • Minimum 3 years' experience with microphone and AV repair (previous work experience in this field is essential); • A full operational and technical knowledge of audio-visual and video systems and system components is essential along with a demonstrable ability to apply this knowledge. This includes, but is not limited to audio consoles and microphones • A good understanding of audio with a solid understanding of both hardware and software components; • Excellent fault finding skills and an ability to think laterally; • Good use and understanding of test equipment and tools; • Good soldering skills; • Strong customer-focus and understanding of the sensitivities of client deadlines; • Driving license preferable. Personal Competencies and Behaviours • Ability to interact effectively at all levels, relating to others and working as a member of a team • Deadline conscious • Able to follow detailed instruction and carry out tasks accurately and unsupervised • Excellent attention to detail • Excellent written and verbal communication skills with a polite and friendly manner when dealing with internal and external customers and suppliers. • Excellent time keeping and attendance record • Proven desire to keep abreast of latest developments in technology and its practical applications Apply Now

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Bench Technician Midrand - South Africa

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