Bi Analyst Durban - eThekwini
TalenCo Recruitment Specialists
Call Centre (collections) client is looking for a BI Analyst Develop and implement SQL reporting solutions that enhance collections processes Provide business analytics to enhance collections strategies Ensure that data quality and integrity is maintained between collections platform and integrated systems Manage the Data team and ensure that all data related business objectives are met Real time business analytics Analyse and report on historic performance Trend analysis and recommendations Review system requirements Implement and test data validation plan Maintain quality service and group standards Analyse business data integrity Ensure that client data is available when required Propose strategies to ensure continuous clean-up of data Extract management and exception reports Mine data reports System updates and maintenance Convert data to information and use to present meaningful reports Set up exception reporting Implement and create dialler strategies Analyse dialler statistics to ensure that optimum efficiencies are achieved Create advanced SQL reporting and dashboards Optimise existing SQL reporting Etraction and submission on report obligations Interrogate reports to ensure accuracy Retail audits Present performance review reports Microsoft SQL Matric Debt collections experience (2 years) Database development experience (3 years) NCR (Debt Review) knowledge Collections industry knowledge MS Excel Essentials, Macros Basics, Data Analysis and Advanced Formulas Excellent knowledge of SQL Server, SSMS, SSRS, SSIS, SSAS, Power BI) Excellent knowledge backend system functionality – SQL Server databases (Excalibur)
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