Business Administrator - Gauteng
Reunert Limited
We are currently recruiting for a Business Administrator to join our dynamic team. The Business Administrator will assist with administrative duties which have specified deliverables. Ensure all client requests have been attended to promptly. Email and telephonic correspondence sent to Customer/Dealer/SP and Sales and copied into RT. Manage the documentation received and feasibility reports for customers. Co-ordinate with customers regarding documentation, pricing and feasibility in the agreed time frames Ensure all documentation is completed with correct pricing and requirements prior to submitting. Ensure all customers, dealers and resellers are following the correct processes regarding the ordering of services. Ensure that feasibilities are done correctly. Will be liable to do feasibility reports that has to be correct Explaining various procedures to Customers/Dealers/SP's. Be able to train Customers/Dealers/Sp's on processes and procedures Provide weekly report on work completed for the week to management Escalate as required through internal & external groups to provide feedback in the least amount of time Liasing between different departments regarding customer requirements for various products Matric Microsoft Office Microsoft Projects Business Admin / Project Management certificate/ similar 2 years in Telecommunications Company Competencies First class communication skills are essential, both written and verbal Driven to achieve targets Able to make decisions, take initiative; a self-starter. Pro-active Responsible, can work independently Tenacious, able to deal positively with setbacks and rejection Attention to detail. Be able to work under pressure. Must have excellent interpersonal skills and confidence. Passionate about Customer Service Delivery and be able to demonstrate this Experience in similar role; provisioning, sales support, project management for voice or data business Take ownership of customer queries and ensures that the job is done right the first time, every time.
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