Minimum requirements for the role:

Must have a degree in Supply Chain/ B. Com. or similar qualification
Minimum 5 years Administration and/or Customer Service experience, ideally within agrochemical or similar is essential
Experience in servicing the export market for Southern Africa is preferred
Excel and SAP experience would be a distinct advantage
Must have a valid drivers license and reliable transport

The successful candidate will be responsible for:

Preparing the receive forecast for region, including planning based on stock availability, labels, and transport.
Ensuring all pricing, product codes [SKU] and stock availability are in order.
Monitoring and managing stock levels by giving warehouse permission to dispatch and relabel stock accordingly [EAF region].
Ensuring awareness of SOH and orders at all times.
Providing regular customer feedback and following up on orders.
Collaborating and consulting with Supply Chain and Procurement/Operations Manager on the delivery of goods and services as per commercial demand.
Keeping the Commercial team and customers updated regarding product availability, out-of-stock items, supply issues/delays, plant stoppages/downtime, relabelling activities, and general issues affecting supply (beyond the control of the team).
Coordinating with Supply Chain/Inventory Manager to ensure Manufacturing/Planning/Distribution is leading to the delivery of products to customers as per demand.
Participating in system enhancements to assist in operational efficiency (Forecast, DC process) and increase service levels.
Ensuring that the correct monthly pricing is loaded into the system and orders are booked out accordingly.
Revalidating stock as required and distributing COAs.
Managing stock requirements together with Operational and planning teams to pull stock from national depots to service customers.
Receiving all pricing and volumes from the Commercial Manager for Business Tenders.
Managing sales and tender volumes according to pricing and volumes given.
Advising customers of volumes taken on specific tenders.
Sourcing and planning stock for Business Tenders.
Ensuring deliveries are completed as per call-off schedules.
Processing orders in SAP and managing dispatches based on stock availability and allocation.
Maintaining and updating any existing orders.
Advising on stock availability.
Planning labels procurement and relabelling projects as per FC and orders.
Ensuring deliveries are completed as per call-off schedules.
Directly liaising with relevant warehouses to source stock.
Liaising with the Customer Services Manager regarding production and stock availability.
Working with transport coordinator to ensure loads are dispatched on time.
Dealing directly with warehouse management and staff regarding picking slips and availability of stock.
Liaising with regulatory authorities to ensure labels and registrations are up to date.
Maintaining constant and up-to-date communications with customers at all times regarding stock availability, load schedules, and delivery dates.
Keeping a close working relationship to ensure top service levels.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates Apply Now

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