Debtors Clerk Gqeberha, South Africa - South Africa
Staff Unlimited
Description Position duties: Monitor and reconcile customer accounts to ensure accuracy and prompt payment collection. Generate and send customer invoices, statements, and payment reminders. Follow up and communicate with customers regarding outstanding invoices and payment discrepancies. Investigate and resolve billing and payment issues, including chargebacks, disputes, and refunds. Prepare and analyze accounts receivable aging reports to identify past due accounts and prioritize collection efforts. Maintain up-to-date customer records with accurate billing and contact information. Process and post customer payments, including checks, credit card payments, and electronic funds transfers. Assist with month-end and year-end closing activities, including account reconciliations and financial reporting. Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues related to accounts receivable. Attention to detail and high level of accuracy in data entry and record-keeping. Exceptional communication and interpersonal skills, with the ability to effectively interact with customers and internal stakeholders. Position requirements: Qualification in accounting, finance, or a related field. 5 – 10 Years proven experience Knowledge of billing and invoicing processes. Understanding of credit and collection practices and legal regulations. Strong mathematical aptitude and proficiency in financial calculations. Ability to maintain confidentiality of sensitive financial information. Excellent problem-solving and decision-making skills.
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