Key Responsibilities:
- Holistic team management and development
- Operations management within the division, aligning with Executive strategy
- Product management, ensuring market focus and brand cohesion
- Business Development to enhance division profitability
- Resource management within approved budgets
- Ensuring systems integrity and scalable design
- Strategy coordination with Executives and implementation within the division
- Compliance monitoring (legal and regulatory)
- HR management in line with company policies
- Effective communication with Executives for shareholder and Board feedback
- Key client management and relationship building
Direct Reports:
- Marketing Team
- Sales Team
- Development Team
- Business Analyst Team
- Production and Quality Assurance Team
Minimum Education (Essential):
- Industrial Engineering BEng Degree or Similar
Minimum Education (Desirable):
- Business Management, Project Management, or similar
Minimum Experience:
- 10 years in operations management and business analysis in a technological, SaaS, HaaS, or systems-based company
- Experience in go-to-market strategy development and implementation
- Commercialization of technology
- International expansion
Essential Skills and Knowledge:
- Operations management
- Team management and culture
- Technical skills to lead the development strategy for a systems team
- Process design and optimization
- Waterfall project management methodology
- Financial management (budgets, forecasts)
- Strategic development and forward planning
- Ability to manage multiple projects/products concurrently
- Business development and revenue growth planning
Desirable Skills and Knowledge:
- Customer engagement (UI/UX, post-market surveillance)
- Analytics and data analysis
- Compliance audits (ISO certification or similar)
- Key client management
- Technical expertise in systems and technology
Division & Team Management (40%):
- Ensure team performance and development
- Manage teams budget and track actuals
- Foster effective team communication and adherence to company policies
- Maintain confidentiality in HR and executive decisions
Operational & Financial Management (30%):
- Oversee division operations for continuous improvement
- Ensure timely delivery and quality of division offerings
- Manage key client relationships and oversee division investments
- Drive data analytics implementation
Strategic Management (20%):
- Develop strategic plans based on industry trends and financial opportunities
- Lead key strategic projects combining B2B and B2C capabilities
- Maintain company image and enforce ethical practices
QMS Management (10%):
- Ensure product compliance with quality objectives and regulatory requirements
- Drive certification and regulatory compliance with internal and external audits
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