We are seeking motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you will provide excellent customer support through digital channels such as email, chat, and social media platforms. No prior experience is required as comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with team members to resolve complex customer issues. Adhere to company policies and procedures while delivering exceptional service. Recent graduate with a degree or diploma in any field. Proximity to Sandton and flexibility to work shifts including evenings and weekends. Strong computer literacy with proficiency in typing and navigating digital platforms. Excellent written and verbal communication skills. Ability to multitask and prioritize in a fast-paced environment. Positive attitude with a commitment to delivering outstanding customer service.
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