Head Of Shared Services Durban - eThekwini
Helen Lucre Resourcing Ltd.
Road mapping and implementing technology as a service Transformation and delivery of technology within the business Building a technology shared service maturity considering service compliance and service cost management Managing risk, performance, and investment decisions, to drive increased operational efficiency whilst reducing costs Developing the departmental budget maximising license agreements and vendor contracts Leads the IT infrastructure, network strategy defining and reporting on support metrics and identifying areas of improvement Leads the IT business continuity strategy Relevant 3 years IT degree 15 years management experience in Technology services 10 years' experience co-ordinating multiple business stakeholders across multiple geographies Proven experience in driving service transformation vision and outcomes Proven understanding and capability in translating business strategy into Technology shared service delivery is essential Strong vision and Leadership skills Strategically minded Customer service orientated Results driven Excellent analytical and proven problem-solving capability Market related
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