Head Receptionist - South Africa
Minimum requirements:
Key responsibilities:
- Matric
- Own Transport/Reliable Transport
- Experience working on Opera PMS system
- Hospitality experience is essential
- Experience in a similar role essential
Key responsibilities:
- Ensure a high standard of client service, welcoming guests, checking them in and out and informing them of any additional services available
- Dealing with any guest requests / queries or complaints.
- Attending to phone calls, directing them to relevant persons or taking messages.
- Being responsible for ensuring all tasks on your shift are completed.
- Dealing with shift finances including the shift float and balancing cash at the end of the shift and ordering bank charges
- Preparation of guest bills
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