2 Years experience in Hydraulic Industry and Internal Sales
Experience in recommending alternate products based on cost, availability or specifications and can source products from data base including costs and selling prices
Knowledge in composing a detailed quote
Duties
Facilitating the process of an order by preparing a sales order
Contact customers to ensure ongoing customer satisfaction and resolve any complaints
Monitor scheduled shipments to ensure timeous delivery
Facilitate the return of goods
Generate new and repeat sales
Remain up to date on new products and customer preferences
Setup and maintain customer information files
Communicate to purchasing department unexpected increase or decrease in demand for products
Assist with counter sales when necessary
Notify customers about not stock items , if they do not find it on their order
Liase with accounts department regarding customer account on skype