Key Account Manager Food Gauteng - South Africa
Agritalent
An Agritalent client, a leading agribusiness, seeks a National Key Account Manager for its Pet Food Division. The role of a National Key Account Manager is pivotal in overseeing relationships with major clients or customers at a national level within the FMCG sector. Must reside in Pretoria or Johannesburg area. Provincial travel would be required to all regions for meetings Client Relationship Management: Building and maintaining strong, long-term relationships with key decision-makers within national retail chains or major accounts. This involves understanding client needs, addressing concerns, and ensuring overall client satisfaction. Act as the primary point of contact and address any issues or concerns promptly. Account Planning: Creating strategic account plans for each key account per region, outlining promotional grid and activity booked. Regular Face to Face interaction with buyers with a follow up contact report to implement agreed actions. Negotiation: Negotiating contracts, pricing, and trading terms with buyers to maximise profitability and volume share growth while maintaining strong relationships with retailer. Ensure beneficial agreements that drive sales and profit growth. Negotiate continually for more and improved shelf space for the company products in all outlets. Collaborating with Cross-Functional Teams: Work closely with internal teams such as marketing, supply chain, finance, and product development to ensure alignment on strategies and execution plans. Communicate and brief promotional activity to merchandising agents. Plan and submit forecast to production team to always maintain 95% service levels. Monitoring Performance per account: Track sales performance against targets, monitor market share, and analyse key performance of own brands against competitors' brands and market growth monthly. Identify areas for improvement and risk and give feedback to business. Managing Promotional Activities: Coordinate promotional activities, including trade promotions, marketing campaigns, and product launches, to drive sales and enhance brand visibility within key accounts. Ongoing monitoring of product ranging; listing and RSP to ensure account is on and off promotion on track. Reporting and Reviews: Quarterly detailed performance review reports to buyers. Monthly sales trackers to merchandising agents. Report DC service levels; Waste and swell performance to business with action plan. Review reports on promotional activity and proposals based on national key promotional slots. BCom Degree / ND Sales or Marketing with at least 3 years key account management experience Pet food experience highly advantageous.
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