Our client's Key Account Team embraces relevant agile practices to ensure they continuously lead in their business domain. They make every effort to make their product, approach, and work culture dynamic and relevant to ever-changing market requirements Duties: Build and Maintain Client relationships. Assume full responsibility for the existing client accounts. Address and resolve issues/queries and report back to relevant parties. Constantly explore opportunities to expand and grow within the existing Client Base Can engage in consultative selling and has a business solutions approach, including the ability to understand client's business needs. Prepare, manage presentations, proposals and account plans. Meet and exceed defined and assigned sales targets. Effectively forecast, plan, implement and deploy projects for clients. Define and adhere to Prompt response time and methodologies to client queries. Define SLA's Ensure adherence to agreed SLA's. Ensure Clients are at all times informed on all Products and Services Analyze and map the client process and equipment volume/type flow. Update and maintain customer contact detail: (Finance, Logistics, Purchasing, Scan users/web capturing users, production) Plan and facilitate Client education on new technologies and developments (products and services) Facilitate training on system and scanner and new technologies/applications. Requirements: Matric / Grade 12 Relevant Qualification 2 - 3 years experience in the automotive Fluent in Afrikaans and in English due to client base Should you not receive a response within 10 working days, please consider your application as unsuccessful For any enquiries, please call 012 346 1950 R25 000 pm
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