Lodge Management Couple - Mozambique - Ref: Lestyn Rneg - South Africa
Headcount Personnel Consultants
Seeking a dynamic and dedicated couple to join our team as Lodge Managers. This unique opportunity requires a partnership to manage various aspects of our luxury lodge, ensuring an exceptional experience for our guests. Lodge Management, Oversee day-to-day operations of the lodge. Ensure a high standard of guest services and satisfaction. Manage staff, including hiring, training, scheduling, and performance evaluations. Handle guest check-ins and check-outs, providing personalised service. Manage reservations, bookings, and guest inquiries. Maintain financial records, including budgeting, expense tracking, and reporting. Kitchen Management. Oversee kitchen operations, including menu planning, inventory management, and food preparation. Ensure food quality, presentation, and hygiene standards are met. Coordinate with suppliers to procure fresh and quality ingredients. Manage kitchen employees, ensuring efficient and smooth operations. Guest Relations. Provide exceptional hospitality and address guest concerns promptly. Organize and facilitate guest activities, excursions, and special events. Ensure all guest areas are well-maintained and welcoming. Lodge Building Maintenance. Conduct maintenance and upkeep of lodge facilities and infrastructure. Conduct timely repairs and preventive maintenance. Ensure compliance with safety and health regulations. Catamaran Skipper. Serve as the skipper for the lodge's catamaran, ensuring the safety and enjoyment of guests during excursions. Maintain the catamaran, ensuring it is in top condition and meets safety standards. Plan and execute catamaran trips, providing guests with memorable experiences. Proven experience in hospitality management, preferably in a lodge or resort setting. Strong leadership and interpersonal skills, with the ability to manage and motivate a team. Excellent organisational and multitasking abilities. Proficiency in managing kitchen operations, including menu planning and food safety. Experience in building maintenance and basic repair work. Certified skipper with experience in operating a catamaran. Fluent in English; proficiency in Portuguese is an advantage. Flexibility to work in a remote location and adapt to varying work demands. Strong problem-solving skills and the ability to handle challenging situations calmly. Rneg
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