Are you a calm source of support when services are busy and staff are looking for guidance? Are you interested in the details of how things work, and how they could work better? Do you have good working knowledge within the material handling, automotive or construction industry?
Our client, a leading material handling business is seeking to employ a National Operations Manager to join their leadership team on operational matters, service delivery and people management. The successul candidate will work closely with the Divisional General Manager.
Key Responsibilities:
- Overseeing the operational, financial, and legal affairs of an operational division / branch
- Asset management and maintenance thereof all personnel and related functions
- Overall administration of the division. effective leadership to ensure the staff functions as an effective and committed team in line with company vision, mission, goals, and values. leadership in maintaining a productive, cost-effective, safe, and legal workplace.
Financial Management
- Ensure adequate financial internal & corporate governance controls are in place.
- Prepare all budgets and financial forecasts
- Critical examination of information for accuracy
- Plan for the division / branch’s financial future, needs, profitability, etc.
- Ensure that sales and GP targets are met, stock availability is as per set targets, parts obsolescence is controlled.
- Ensure work in progress and service scheduling is managed in line with company policy.
- Ensure division debtors book is managed.
- Ensure accurate and timeous verification of invoices (also following up on outstanding invoices)
- Ensure OHSACT; ASEC and ISO requirements are met on own and customer premises and that all regulations are adhered to.
Operations
- Responsible to ensure efficient and effective organisation of the division operations to maximise profitability in a sustainable manner
- Responsible to ensure adequate strategic planning (short and long term) and action plans are developed, evaluated and on an ongoing basis revisited.
- Ensure implementation of departmental policies, goals, objectives and procedures in line with company objectives and vision, goals, values and key principles.
Human Resources
- Overall responsibility to ensure staff in all departments are managed in line with company personnel policies and procedures.
- Bi-annual performance appraisals per staff member and monthly scorecard discussion with staff.
- Overall responsibility to grow the division in line with company requirements..
- Overall responsibility to develop and implement operational innovation.
Must have qualifications:
- Relevant business management tertiary qualification (NQF Level 6)
- Minimum of 5+ years work experience as an Operations Manager within a material handling / construction or automotive industry
- Relevant experience in a Technical Service environment
- Code 8 driver's license
- Strong analytical ability, strong attention to detail
- Strong financial / numerical acumen
- Skilled and knowledgeable in financial and commercial matters, focuses on costs, profits, markets, new business opportunities and activities which will bring the largest return
- Ability to motivate and empower individuals and teams in-order to reach organizational goals
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems
- Knowledge of business and management principles involved in strategic planning,.
- Sound knowledge of developing new business opportunities
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