Operations Team Leader - Johannesburg
OPERATIONS TEAM LEADER
Responsibilities:
- Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments.
- Ensure the delivery of a positive Customer Experience in the provisioning of services.
- Support Sales Representatives in conducting site surveys.
- Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
- Ensure all applicable road permits are obtained before the job commences.
- Ensure good housekeeping in the office and yard areas.
- Conduct site visits and report on all defects, non-conformance or any other problems that occur on site.
- Assess staff training requirements and ensure ongoing training.
- Attend and coordinate after-hour requirements from clients and operators.
- Assist with keeping relevant certification files up to date.
- In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to.
- Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order.
- Approval of Service Providers as required.
- Manage timekeeping records weekly and living out allowance claims as required,
- Daily cranes Masterdata management.
Main Purpose of Job
- Drive overall branch efficiency with focus on the execution of all customer requirements.
Key Stakeholders
- Manco, Team Leaders, Health & Safety, Customers & Technical Team
- +/- 20 BU employees, Multiple operating sites.
Key Competencies/Skills
- Problem solving.
- Ability to work under pressure.
- Attention to detail.
- Customer service orientation.
- Confidentiality and Ethics.
- Planning and organising.
- Emotional Intelligence.
- Self-management.
- Computer literacy skills.
- Leadership
- Numerate with financial acumen
Required Qualifications/Experience
- Matric or equivalent.
- Valid driver’s licence.
- First Line Management/Supervisory qualification essential.
- Computer literate, with intermediate to advanced proficiency in MsExcel.
- Working knowledge of administration and related processes.
- Tertiary qualification in Operations or Business Management advantageous.
- 3-5 years’ experience in the same or similar industry managing a team.
Apply Now
Facebook
WhatsappRelated Jobs
Manager Plant Johannesburg - Johannesburg
BA Personnel
...
Customer Support Representative - Cape Town / Secunda - Johannesburg
...
Forman Team Leader - Edenvale
Roof and Home
...
Debtors Controller Team leader - West Johannesburg
Network Finance
...
Credit Control Team Leader - West Johannesburg
Network Finance
...