Restaurant Manager - Bryanston
Job description Duties & Responsibilities include: Available to greet members and guests and provide exceptional Service and attention at all times Able to communicate with the Kitchen and members on food preparation, menus , functions and timing. Assist in planning and implementing procedures for all Club Functions and Food & Beverage Events. Able to communicate fully, with clients and guests as well as the wait staff on pre and post function operations. Assist F&B Manager in day-to-day operations, administration, controls and reporting on a professional level. Assures all standard operating procedures for revenue, cost control is in place and consistently utilized. Deliver training to staff on different aspects of service and product knowledge. Help develop wine menus and regularly meet with beverage suppliers to source artisan wines and exciting products. Weekly rostering of F&B Staff. Manage overtime and report weekly on staff hours together with the F&B Manager. Ensure daily cleanliness and presentation of all Clubhouse Areas are according to the highest Standards, with specific attention to detail. Maintains appearance, upkeep and controls of all food and Beverage Equipment and assist in reducing breakages or shrinkage. Ensure overall cleanliness of Men’s Locker room and Staff facilities. Report and ensure maintenance issues are resolved timeously and within budget. Assist with Monthly stock takes of all beverage areas and wine cellar. Host evening functions and cellar dinners, ensuring exceptional service throughout the member’s/guest’s dining experience. Assist in handling complaints and reporting to F&B Manager or General Manager for appropriate corrective action. Ensure Health and Safety regulations are upheld in both public areas and staff areas. Assist in upholding Company policies and procedures. Report any problems that may arise with staff. Counsel and discipline accordingly. Skills and Attributes required: Ability to interact positively with Supervisors, management, colleagues, members and guests in order to promote a team effort and maintain a positive and professional approach. Ability to seek new and innovative ideas to meet and respond to the needs of members without compromising the tradition of the club. Punctual, honest, reliable, neat, well presented and of sober habits. Ability to operate independently with minimal supervision, exercise excellent judgement and decision making and be totally member and guest driven. Able to multitask and work to tight deadlines when necessary and produce high quality work under pressure. Be a Team player and able to motivate colleagues and subordinates. Excellent communication skills, both written and verbal. Be familiar with Jonas Club management system. Excellent computer skills in Word, Excel and Outlook. Able to work on weekends and Evenings. Own transport and valid driver’s licence required. Candidate will have a minimum of 5 years experience within a 5 star Restaurant/hotel or upmarket golfing environment. Valid Qualification in Food and Beverage Management.
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