A vacancy exists at Aberdare HQ, in the Commercial Department, for a Sales Order Clerk, reporting to the Commercial Manager. Process sales orders and other relevant SAP sales related documents i.e. pro-forma invoices, credits, debits, returns etc. Assist sales and customers with all sales related queries and enquiries. Liaise with Debtors department and credit management team pertaining to credit limits / issues, C.O.D payments etc. Monitor stock lead times and levels of product ranges & liaise with sales and customer on requirements with regards to stock levels. Build and maintain close association with customers ensuring the image received is one of total credibility, professionalism and efficiency. Generate, monitor and action SAP reports in line with business process. I.e. reconciliation of customer backorder reports, QM notification task reporting , unscanned documents etc. Attach all pertaining documentation in SAP Perform general administrative and filing duties. Perform any other relevant ad hoc duties as and when required. Matric, with a relevant Diploma/Degree A minimum of 3 years' sales / internal sales related experience Proficiency in SAP and Microsoft Office essential. Good communication and interpersonal skills Customer orientated Good telephone etiquette
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