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SALES COORDINATOR (with Technical / Engineering field exp.) - Richards Bay

Daily

  • Open sales quotes on SAP B1
  • Review RFQs via portal and conduct reconciliation of RFQs
  • Prioritise list of received RFQs attend to simple ones first, then attend to more complex RFQs
  • Prepare and submit quotations to customer/s in response to commodity, quantity, price, lead-time and expected delivery date
  • Follow up and reconcile on all open RFQs to prevent age of quote requests reaching 7 days
  • Download new orders and amended orders from Ariba; Process on SAP system and confirm on Ariba

Weekly

  • Conduct weekly reconciliations of orders and change orders on Ariba (Customer Interface system)
  • Follow-up on, or coordinate logistics of customer orders
  • Expedite all open orders and compile and submit expediting list to customer.
  • As received Open repairable files on SAP and track quotation process progress, providing client with regular updates

Weekly & Monthly

  • Capture KPIs on the KPI spreadsheet, weekly report template and Commercial Dashboard
  • Update weekly priorities on Commercial Dashboard
  • Compile or contribute towards order intake report, forecasting tracker, in-house open orders list and monthly report.
  • Carry out reasonable ad hoc tasks required within the department.
  • Participate and comply with HSE as per the company requirements.
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