Day-to-day activities:

Understand customer requirements and design and implement an appropriate system to meet the requirements.
Manage customer complaints DC Rejections and ensure they are within targets
Seek to continuously improve customer relationships through closely working with customer Technical team
Update and approve product specifications for customers including on relevant portals.
Lead all third party / customer audits for the site and facilitate closing of corrective actions
Facilitate and assist farm in ensuring compliance with Global gap requirements such as managing soil analysis, crop MRL testing and harvesting traceability etc
Ensure traceability is maintained throughout farm
Conduct and participate in all supplier audits
Ensure all raw material approved is within specification, including approval of raw materials from alternate suppliers
Liaise and provide service rating for all external service providers at site level
Manage technical expenses to reduce costs
Oversee waste management
Lead technical meetings
Trend monitoring and verification reports to identify areas of improvements
Understand Nuharvest food safety and quality management system and ensure proper implementation and maintenance thereof at Farm level
Continuously improve the food safety documented traceability system for the site to ensure proper due diligence.
Adhere to all relevant legislation and ensure all final product label information meet legislative requirements
Ensure all site certifications are maintained at the appropriate standards
Set up and adherence to training plan that aligns to requirements of quality / food safety management system
Continuously review and update site allergen management programs as part of risk management
Oversee all Kosher and Halaal audits
Ensure timeous close off of NCRs relevant to the Technical Department, including identification of repeating total NCR trends to drive continuous improvement.
Promote a culture of quality and food safety management at farm level
Implement and monitor performance of GMP and PRP programs in the facility
Identify quality control points within processes and ensure suitable controls are implemented
Continuously review quality and food safety risk assessments in line with emerging risks and regulatory requirements.
Conducting all relevant compliance testing and ensuring all corrective actions are closed off
Ensuring internal audits are conducted as per internal audit schedule and appropriate action is taken to address deviations
Actively seek continuous improvement initiatives stay abreast of industry and customer / requirements and international trends with regard to relevant standards and identify and implement improvement
Comply with the necessary Occupational Health and Safety requirements
Ensure compliance to all food safety regulations, pest control and housekeeping.
Participate in personal hygiene checks
Ensure compliance to all food safety legislation and regulations, organizational food safety management system requirements.

Qualifications and Competency

At least 5 years QA Management experience
Min 6 - 8 years experience in Food Manufacturing
Bachelors Degree or NDiploma in Food Science and / or Microbiology
Supplementary advanced training in Food Safety Systems would be an added advantage
Strong leadership skills ability to lead and guide technical team
Computer literacy
Strong understanding of computer systems or ability to learn computer systems well.
MUST have at least 5 years experience with FSSC22000 implementation (provide training certificates)

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