Minimum requirements:

Bachelor's degree in Computer Science, B.Tech Engineering, or a related field
Proven experience in a technical support management role (minimum 5 years)
Good understanding of Networking and experience in Wireless Technology will be advantageous
Knowledge of PLC programming and SCADA development will be advantageous
Relevant Management certification may be required
Strong technical background and understanding of IT systems
Excellent leadership and people management skills
Has ability to deliver presentations to various audiences including colleagues, customers, and industry experts
Customer-focused mindset with strong problem-solving skills
Experience with support ticketing systems and customer relationship management (CRM) tools

Consultant: Marezel Erasmus - Dante Personnel Cape Town
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