Customer Service Excellence:
Training and Development:
compliance audit projects; providing consulting services to the organization's management and staff; and opportunities, including external and internal training and professional association memberships, and organizations. Provides or assists in providing training, coaching, and guidance to internal audit staff
marketing or similar Extensive experience in building, training, managing and reporting on company process and Finance, lead-gen, and marketing: 5 years (Required) Training, managing, and reporting: 5 years (Required) Company
The Small and Medium Enterprise (SME) division services a broad range of clients with differing needs (accounting or financial accounting) SAICA/AGA/SAIPA training contract completed or qualified. Personal Qualities:
performance and key performance indicators All necessary training to be provided
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Town. Only candidates from the financial service will be considered. This is a full-time working from home
Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Town. Only candidates from the financial service will be considered. This is a full-time working from home