a candidate to minimize the credit risk of bad debts and maximize the company cash inflows from customers Responsible for meeting collection targets. Responsible for providing monthly collection reports and comments Increase the collection ratio by staying alert on customer's trends to avoid bad debts write offs. Responsible
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work responsibility for the team's deliverables as a collective team. - Research, follow-up and resolve client
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work responsibility for the team's deliverables as a collective team. - Research, follow-up and resolve client
legislative requirements. Follow up on outstanding debts and ensure their proper and timely recovery. Any to detail and accuracy: Managing accounts and collecting payments requires meticulous recordkeeping and regarding outstanding payments, statements, and collection efforts. o Problem-solving and critical thinking: discrepancies, and develop solutions for collecting outstanding debts amicably and efficiently. o Proficiency the debt collection process: Knowing the legal regulations and ethical practices related to debt collection
regulatory projects Product risk projects such as Collections, Debt management, Credit Management. Individual
regulatory projects Product risk projects such as Collections, Debt management, Credit Management. Individual
accurate revenue recognition to Collections and management of Bad Debt; Management of Accounts Payable
supporting the finance team in managing and collecting outstanding debts from customers. The ideal candidate
rong>Responsibilities
Experience Required