set benchmarks (e.g. call answer ratio, service level ratio, average hold time). Report daily, weekly
hospital claim queries within the agreed service level and ensure that the relevant stakeholder receives
with at least 2 years in a supervisory/management level. South African Payroll Association or any other
should-costing and develop content that provides appropriate level of information transparency. Continuously improve
ratings;
instructions / accounts reconcile at nominee account level with CSD confirmation. Reporting and management
instructions / accounts reconcile at nominee account level with CSD confirmation. Reporting and management