My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into the team review. An action plan per nonperforming agent must also be brought into review. All required disciplinary
Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into the team review. An action plan per nonperforming agent must also be brought into review. All required disciplinary
3. Levy collections and working with managing agents LITIGATION TYPIST (LEVY COLLECTIONS), Pretoria 3. Levy collections and working with managing agents R 13000 - R 20000 - Monthly
3. Levy collections and working with managing agents LITIGATION TYPIST (LEVY COLLECTIONS), Pretoria 3. Levy collections and working with managing agents R 13000 - R 20000 - Monthly
of properties Management of a team of 4 letting agents R 240000 - R 360000 - Annually plus Medical aid
of properties Management of a team of 4 letting agents R 240000 - R 360000 - Annually plus Medical aid
on whether or not to approve an application Help agents determine premium costs Evaluate insurance claims
on whether or not to approve an application Help agents determine premium costs Evaluate insurance claims
excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection product