purpose will be to provide excellent customer service to clients and the dealership through vehicle finance that applications and paperwork are completed correctly and in a timely manner
used-vehicle and finance departments Ensure applications and paperwork are completed correctly and in a timely administrative skills with attention to detail Customer service driven with a focus on building positive relationships
used-vehicle and finance departments Ensure applications and paperwork are completed correctly and in a timely administrative skills with attention to detail Customer service driven with a focus on building positive relationships
including governance and service management capabilities with the service catalogue and level agreements priorities, particularly in the key ERM function's services, to efficiently achieve the function's business improve efficiency across the function. Benchmark service delivery of ERM against global best practices. certification audits. Conduct internal audits in all the departments to verify compliance with Implemented Quality root cause analysis and the Implementation of corrective actions in line with the CIR procedure. Governance;
including governance and service management capabilities with the service catalogue and level agreements priorities, particularly in the key ERM function's services, to efficiently achieve the function's business improve efficiency across the function. Benchmark service delivery of ERM against global best practices. certification audits. Conduct internal audits in all the departments to verify compliance with Implemented Quality root cause analysis and the Implementation of corrective actions in line with the CIR procedure. Governance;
credit terms. To ensure that flights are billed correctly and to adjust the original billing as per billing Assist with capturing fees for extended hour's services. Ensure the debtors master data is updated with the correct invoices. Responsible for requesting remittance advice from customer's for the correct application Responsible for the preparation of refusal of service pack Responsible for the capturing of credit and
that applications are
completed correctly) servicing and any other requirements;
new business and/or client servicing;
the client;
date and correct;
checking that applications are completed correctly) , servicing and any other requirements; Ensuring that (FNA) accompany allnew business and/or client servicing; Checking that the Record of Advice (ROA) and and further that the Compliance is completed correctly; Ensuring that all Compliance documentation is to Advisor/s meeting with the client; In house servicing – Upgrades and downgrades Ensuring that new business ensure that details on system are up to date and correct; Contacting clients for counter-offer letters and
checking that applications are completed correctly) , servicing and any other requirements; Ensuring that (FNA) accompany allnew business and/or client servicing; Checking that the Record of Advice (ROA) and and further that the Compliance is completed correctly; Ensuring that all Compliance documentation is to Advisor/s meeting with the client; In house servicing – Upgrades and downgrades Ensuring that new business ensure that details on system are up to date and correct; Contacting clients for counter-offer letters and
statutory requirements (e.g., PSIRA, Department of Labour, Department of Transport).C