ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery environment. Coaching and management of allocated team. Workforce management and planning to ensure adherence basic conditions of employment act. Workforce management for shift planning based on demand and capacity Conduct performance reviews as per Performance management process, identify personal development as per
service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery 8 Years Service Centre Team Leader Experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
umbrella – all managed online. Deliverables include, but will not be limited to • Self-managed. • Well spoken
umbrella – all managed online. Deliverables include, but will not be limited to • Self-managed. • Well spoken
JOB DESCRIPTION Key Responsibilities Management and coordination of the Stock Administration and Process with Operations, Merchandising, Logistics and IT Management on stock-related policies, support requirements types and trends. Oversight of stock process management including stock take application, burglary and audits, trading and non-trading accounts, asset management and reporting. They work collaboratively to make optimally. JOB DESCRIPTION Key Responsibilities Management and coordination of the Stock Administration