currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you. Requirements: Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you. Requirements: Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive responsible for the effective management of the call centre (telephonic and online) to ensure loan targets opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Experience
- Working in insurance / call center, BPO operation
- Working in tech, SAAS or
marketplace startup
- Working in insurance / call center, BPO operations
Requirements: Proven experience in call center or contact center sales. Demonstrated success in sales
Business Training and CPD requirements.
Client centered, proactive, reliable and a team player.
Independent
lessors, the Spar Group (Pty) Ltd. distribution center, and external auditors), Skills Required: Honest
lessors, the Spar Group (Pty) Ltd. distribution center, and external auditors). Skills Required: Honest
processing Represent company in terms of ESG 1st point of call for annual external audit and head-office internal
Reference: NFR003792-BM-1 Calling out to all Newly Qualified Chartered Accountants My client, a leading