is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
-
essential
essential Experience in managing debtors within a call centre environment. Job description: Duties will include achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
Banking, Sales, Insurance, Customer Service, or Call Centre environments.
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and functionrole is essential
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and receivable role is essential
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and receivable role is essential