Welcome to our Client, where innovation meets excellence in the insurance industry. Our Client pride themselves on fostering a dynamic and inclusive workplace that empowers their employees to excel and grow. You'll join a team of forward-thinking professionals dedicated to delivering exceptional ser
DIGGER has partnered with Our Client in the Insurance Industry - where excellence and innovation drive their mission to redefine the insurance landscape. As a leader in their industry, they are committed to fostering a dynamic and inclusive workplace that champions growth and professional developmen
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
dynamic and diverse metropolitan area, recognized as South Africa's economic centre with advanced infrastructure
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
-
essential
tools and resources; · Provide support to cost centres; Maintenance of administration and accounting tasks application as unsuccessful For any enquiries please call 012 346 1950 Market related