strong motor claims experience and outstanding investigative skills. The Claims Manager will lead a team team responsible for desktop investigations of motor claims. The role requires completing comprehensive reviews whose primary focus is driving a team 5 desktop investigators (technicians) to achieve the required result in teams to evaluate the claim process and investigation techniques. Ensure team members achieve set industry regulations throughout the claims investigation process. Maintain a strong professional knowledge
weekly/daily cash and stock reconciliations
Investigate outstanding issues for timely resolution and
prevent errors during review
Proactively investigate queries with dealers, brokers, custodians, auditors
audits and operational risk incidents. Manage and report risk incidents regularly. Define key risk indicators
Manage the Benefits Investigation and claims processing function, ensuring the provision of professional Section 37C dependency investigations on death benefits allocations •Manage investigations on death benefit decisions and requests / referrals for case investigations and social advice from other internal departments policy. •Manage costs against approved budget. •Investigate methods to contain / reduce costs. • Corporate
settlement.
settlement.
settlement.
documenting enhancements. Responsible for investigating and resolving incidents logged by the business on a weekly
practices.