(Everest advisory only) Financial Intelligence Centre (FICA and Anti Money Laundering) Regulator · Facilitate
improvements projects. General: o Monthly review of cost centre reports vs actuals. o Review and sign off direct
improvements projects. General: o Monthly review of cost centre reports vs actuals. o Review and sign off direct
to clients through
“constant touch”, phone calls, e-mails etc.
management system and manages/addresses escalated calls, complaints, questions, and queries, as necessary
management system and manages/addresses escalated calls, complaints, questions, and queries, as necessary
management system and manages/addresses escalated calls, complaints, questions, and queries, as necessary
and email management) Monitoring immediate first call resolution within the claims department. Auditing