working capital by ensuring that the achievement of customer collection targets, essential to the profitability and effective interface with customers at all times, resolve customer queries and maximize cash collection limits, whilst providing a first class service to all our customers. The credit controller must manage overdue order thereby improving cash flow. Attend to all customer queries – internal staff & external clients Telecommunication industry experience Preferably in a customer centric environment Market Related
Planning. Knowledge of financial products and services offered by our company. Experience in preparing strategy as outlined by the adviser, and the customer's needs, objectives and risk tolerance. Must meet insurance): Review customers risk coverage in conjunction with changes in customer circumstances and risk quotations. Remain up-to-date on products and services. Where there are team absences due to holidays/illness additional tasks and services to ensure the continued operations of team services. Process new account
Planning. Knowledge of financial products and services offered by our company. Experience in preparing strategy as outlined by the adviser, and the customer's needs, objectives and risk tolerance. Must meet insurance): Review customers risk coverage in conjunction with changes in customer circumstances and risk quotations. Remain up-to-date on products and services. Where there are team absences due to holidays/illness additional tasks and services to ensure the continued operations of team services. Process new account
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
supplier reconciliation Liaising with Suppliers and service providers regarding information required for processing activities in the admin and finance departments Daily customer, client and supplier liaison General admin Minimum
reconciliation
contracts, compliance, immigration, medical legal services, and discovery. We strive to make a difference Description: Using telephone and email to contact customers to ensure payment of outstanding invoices are are made on time Maintaining contact with customers to ensure invoices are clear for payment Resolving internal requests from customer, copy invoices, reconciliations, copy credit notes. Distribution of customer statements levels Experience in calling customers Ability to handle difficult customers in a calm manner Excellent
proactive engagements with internal teams and customer teams. Account Management •Costings & Planning promotions People & relationships •Customer relationships and service •Internal relationships & teamwork
proactive engagements with internal teams and customer teams. Account Management •Costings & Planning promotions People & relationships •Customer relationships and service •Internal relationships & teamwork