Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
electrical and instrumentation maintenance and support general plant maintenance and optimization by initiating equipment improvements and providing engineering support to a multi-disciplined maintenance team. If you
electrical systems
Engineer, you will provide specialized project support, define project scope and objectives, and collaborate initiatives.
Essential functions - Servicing client’s needs. System Support - Monitor certain application systems and networks initiate actions to fix problems. Liaise with other support teams to ensure uptime maximization and delivery
and objectively.
Engineer in conducting detailed investigations to support Quality with regards to field failures
meet the companys objectives. The function will support future projects to grow component export business
forecasting order intake with a roadmap plan in support of the same. Establish and review fixed pricing for each individual and providing the necessary support and guidance. Ensure all weekly and monthly reports