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Building Engineer (3-Year FTC) (Building Maintenance Services)
Location: Cape
leading financial services group, located in
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Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. activities required to provide effective supply and services to our clients. This position also plays an integral parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake
with other members of the team and third-party agents.
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
Repair, Overhaul, and Servicing: Conduct commissioning, repair, overhaul, and servicing tasks for technical atmosphere with minimal routine. Customer Relationship Management: Manage customer relationships, ensuring high high levels of service and striving to establish and maintain long-term partnerships. Electrical Engineering
standards. Ensure delivery of high-level quality service and on time delivery of press vehicles. Requirements: issues, warranties, service and general repairs. Organisational, customer service, communication, interpersonal actions. Maintain good relationships with customers, ensuring customer complaints are dealt with according vehicles in the department. Conduct Pre-delivery servicing of all new press vehicles. Run-in new press vehicles departments on technical issues. Conduct repairs, services and maintenance activities on all fleet/press
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance