tasks, such as managing aftersales & site service records, databases, handling customer complaints administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering management skills to supervise and train aftersales service teams. Knowledge of industry-specific regulations
involved in the project, including professional service providers (consultants), program partners, contractors invoices/claims of contractors and/or professional service providers to the Programme Manager for approval state-owned enterprises and other government entities in South Africa. Demonstrated ability to lead complex strategic processes COMPETENCIES BEHAVIOURAL a) Customer Service Orientation Tries to understand the underlying needs to available or customized products and services. Adapts processes and procedures to meet on-going
involved in the project, including professional service providers (consultants), program partners, contractors invoices/claims of contractors and/or professional service providers to the Programme Manager for approval state-owned enterprises and other government entities in South Africa. Demonstrated ability to lead complex strategic processes COMPETENCIES BEHAVIOURAL a) Customer Service Orientation Tries to understand the underlying needs to available or customized products and services. Adapts processes and procedures to meet on-going
fessional Registration: Engineering Council of South Africa (Acquired/Initiated) (If not yet registered
be based in or willing to relocate to Pretoria, South Africa. Skills & Competencies Up-to-date knowledge
troubleshooting, performing repairs, maintaining service records, and ensuring adherence to safety standards lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and power tool brands and models. Excellent customer service and communication abilities. Valid driver's license
upkeep of Induction ovens & temper furnaces service history information.
foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance work. By professionally performing all customer services, defined retrofitting of accessories and maintenance product, fosters the image of the product and the service organization, thus contributing to customer satisfaction to the workshop bay. Performs all maintenance services in accordance with manufacturer's specifications calibration work, adjustments, replaces and tops up service fluids, replaces wearing parts (e.g. brake pads)
foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance work. By professionally performing all customer services, defined retrofitting of accessories and maintenance product, fosters the image of the product and the service organization, thus contributing to customer satisfaction to the workshop bay. Performs all maintenance services in accordance with manufacturer's specifications calibration work, adjustments, replaces and tops up service fluids, replaces wearing parts (e.g. brake pads)
foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance work. By professionally performing all customer services, defined retrofitting of accessories and maintenance product, fosters the image of the product and the service organization, thus contributing to customer satisfaction to the workshop bay. Performs all maintenance services in accordance with manufacturer's specifications calibration work, adjustments, replaces and tops up service fluids, replaces wearing parts (e.g. brake pads)