a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
on-site commissioning. Handling incoming technical calls and providing online technical support. Maintenance
Manage and track all ad - hoc and routine service calls. Generate and communicate all client reports vis
commissioning.
projects. Experience gained in Developing service centred mechanical maintenance manuals. Update and complete
network-connected devices
Document service calls comprehensively
Manage spare parts inventory
customer service promptly and ensure that customer calls/e-mails are attended to timeously.
customer service promptly and ensure that customer calls/e-mails are attended to timeously.
wireless network-connected devices Document service calls comprehensively Manage spare parts inventory in
knowledge management processes and central data centre for dissemination of learnings to relevant team