support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
residence preferably West Rand, Randburg, City Centre
execute bus maintenance plans.
Manage staffing effectively.
Develop and implement
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Reference: PE000496-GS-1 Our client a Service Centre for VW and Audi Vehicles situated in Randburg, Gauteng
plan in the BU. •Oversee effective utilisation of staffing in the BU. •Develop and ensure implementation
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
the BU.
Oversee effective utilisation of staffing in the BU.
Develop and ensure implementation
key account management and reporting. Will be calling on industry including pharmaceutical, mines, process key account management and reporting. Will be calling on industry, mines process plant and engage in