and stamping of job cards and delivery notes by customer representatives Make decisions on site about the corporate clothing and is well presented Maintain and care of company assets: Plan maintenance of vehicles times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction
should be able to work with a team to ensure customers' overall experience exceed their expectations experience - preferably premium brand Computer Literacy Customer focused Driven and goal orientated Key Performance efficiently and upselling where possible Diagnosing customer problems, providing appropriate solutions and bulletins and acquiring the knowledge to serve customers' needs To support the Service Manager and Foreman vehicles are kept neat, clean and tidy and treated with care Please note only candidates with the required experience
incoming technical calls and providing online technical support. Maintenance of customer service levels in workshop environment. Build, maintain, and manage customer relationships. Excellent communications Ensure that a professional approach is taken towards customer relationships. Management of warranties Meeting
incoming technical calls and providing online technical support.
all forms properly including customer's signature where applicable. Cares and maintains company tools possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry little assistance from others as possible. Assist customers with troubleshooting, part and machine related Protective Equipment (PPE) required for job performance. Cares and maintains company tools, machines and equipment
all forms properly including customers signature where applicable.
Cares and maintains company tools
possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry
assistance from others as possible.
Assist customers with troubleshooting, part and machine related
Equipment (PPE) required for job performance.
Cares and maintains company tools, machines and equipment
Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries Following up on customer back orders
Completing customer planning
Doing cold calls to expand expand customer base
Arranging and doing demos on welding machines
Completing company vehicle
Equipment within Mining could be a plus, however customer service and support very essential for this role Ability to understand the client's needs when they call in. Computer skills essential, preparing quotations license. Diesel Mechanic qualified Matric 3- 5 yrs customer service or internal sales exp Basic salary, plus
Equipment within Mining could be a plus, however customer service and support very essential for this role Ability to understand the client's needs when they call in. Computer skills essential, preparing quotations license. Diesel Mechanic qualified Matric 3- 5 yrs customer service or internal sales exp Basic salary, plus
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing accuracy of customer notification. Responsible for maintaining excellent relationships with customers. Perform