will be responsible for product demonstrations and assist the Services team with Proof of Concepts (POCs) software space, experience managing POC activities at customer premises and possess excellent presentation abilities front of all levels of technical and business customers or prospects. DUTIES: Prepare and demonstrate organisation in order to advance the sales cycle. Assist the Sales team in generating revenue. Provide detailed the business requirements of the prospective customers and recommend the optimal solution to meet their
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS rotational shift work will be expected. DUTIES: Assist customers with technical software related queries /
relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and their customers. Manage market segments, customer base and industry verticals to target. Assist in defining business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal Strong customer service and interpersonal skills for dealing with different types of customers and clients
relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and their customers. Manage market segments, customer base and industry verticals to target. Assist in defining business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal Strong customer service and interpersonal skills for dealing with different types of customers and clients
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement engineers, to resolve complex issues as well as assist in project roll outs. Be willing to work flexible opportunities to improve what they do, improve customers IT systems, and find smarter ways to deliver excellent topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved involved and deliver in complex projects for customers. Assist with technical presales, design, and project
& customer support. You will play a pivotal role in shaping the user experience of custom applications problem-solving abilities. DUTIES: Assist in the design and development of UI/UX for custom software applications
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create discuss project progress and address any issues. Assist in the formulation of project scopes by providing
Support – Understand need and requirement of the customer, clarify all his/her questions enabling them to executives. Provide presentations to prosfpective customers using knowledge of industry trends. Configuration trust with key executives and decision makers. Assist Sales team in creating product/technical information commissioning including testing and acceptance. Assist users with office automatisation and other pre-defined Provide feedback and reports – Report problems to customer service center and monitor corrective actions
scope of projects to project handover meetings. Assist in the definition of project scope and objectives location identification, installation guidance and assistance, commissioning services as required. Goes to required for project completion and close-out. Assist with client training where required. Project close-out: (>R1 million) Experience in working with more/assist with 8 projects at a time. Experience working with strong focus on meeting client needs and ensuring customer satisfaction. Strong verbal and written communication
and Knowledge Base Articles. General IT Support - Assist with escalated IT matters. Direct support for Directors (preventative). Recurrence of particular outages. Customer satisfaction. While we would really like to respond