Articles. General IT Support - Assist with escalated IT matters. Direct support for Directors. 3 rd Party Party product research and support. Other related duties as assigned. HR related - Manage the IT staffing staffing structure – Currently comprising of 2 Support Technicians. KPAs IT Manager - Meeting with Directors
expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer configuration are in place. Provide operational support where necessary. Supply system management information
development and documentation of software solutions to support the program's growth goals while ensuring reliability Controlling & minimising technical diversity Supportable by being properly documented and code commented future-fit technology system that serves and supports the company's wider goals Contributing to strategies valuable training and/or certifications as agreed Supporting solutions: Assist as needed and appropriate to research and resolve production issues Ensure support issues are resolved within appropriate and/or agreed
Automate processes, Resolve problems escalated by support teams, and/or clients, Ensure that data is handled legal and company guidelines (POPIA), Provide support and guidance to stakeholders via help desk, Manage Unfavourable job requirements: Possible after hour support. Occasional travelling. ATTRIBUTES: Diagnostic
contributor to its team developing user interfaces and supporting application server components for data organisation in Automated Test Development and processes to support Continuous Integration. Experience in multi-threaded to production, providing support and maintenance, dealing with user and support feedback and troubleshooting
and interface with clients in a support role, providing 2nd Tier support and enhancement services. Understand processing systems). Ensure data architecture will support the requirements of the client's business. Employ at problem solving (core to the role). Enjoys supporting technical implementations. Able to build strong
trustworthy data to support high performing ML algorithms, predictive models and support real-time data visualisation
Deployment of software systems. Provide Technical Support and development of documentation. Act as Coach training to new and junior staff. Resolution of Support Tickets logged. Project Management. REQUIREMENTS:
Developers, providing guidance, mentorship, and support to ensure the successful delivery of projects. environments. Provide technical leadership and support to the Development team, fostering a collaborative
internal stakeholders. Customer Support, including after-hours support rotation, for defect correction