Recovery procedure. Plan and develop Standard Operating Procedures and Knowledge Base Articles. General tickets are resolved within reasonable time frame. Operating IT within the proposed budget. Keep up staff moral
hardware configuration are in place. Provide operational support where necessary. Supply system management standards. Liaise with 3rd party vendors. Reduce operational costs. Maintain records and statistics – Monitor equipment. Keep record and statistics with regard to operational information, network infrastructure, user location
stakeholders. Your work will contribute to improving operational efficiency, optimizing business processes, and Identify opportunities for process improvement, operational efficiencies, and revenue optimization based
local and political environments in which the NPO operates, especially but not limited to local government local and political environments in which the NPO operates, especially but not limited to local government
architecture, collaborating with teams to enhance operations, and implementing new features and functionalities
for clients' practice. Maintain and optimise operational networks and servers. Responsible for managing
various use-case environments. Contribute to operational excellence, making strategic decisions to maximise
configure system hardware and software, including operating systems, databases, and virtualization technologies
Automated troubleshooting toolbox and standard operating procedure (SOP) development to solve recurring
high-throughput systems used by hundreds of expert Operators, Analysts and Administrators. BSc. Computer Science