the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems
techniques and methodologies. 3 Years of experience in C# and other Microsoft coding languages. ATTRIBUTES:
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented