checks in regards of development across all teams Operations (2nd and 3rd Level) Steering and coordination GitLab, Terraform, Ansible) Experience with ITIL Operation processes (Incident-, Problem- and Change management)
order to find the best balance between security, operation stability and compliance for the onboarding of knowledge database resolveIT). Attend and moderate operation meetings. Essential: Basic knowledge of ITIL and
stand-ups User training Compiling of user and operational manuals System audits User sign off Qualifications/Experience:
(as per ISO standards). Preparation of user and operation manual. Creation of Test Cases. User training standard. Ensure that all job streams for a system operate correctly. Leadership tasks: Ensure user appreciation
(as per ISO standards) Preparation of user and operation manual Creation of Test Cases User training (Key standard Ensure that all job streams for a system operate correctly Leadership tasks: Ensure user appreciation
from a developer perspective. Development and Operations of applications and features. Meet with end users
from a developer perspective. Development and Operations of applications and features. Meet with end users
training – when required Compiling of user and operational manuals System audits Assist with identification
ISO standards) Preparation/Updating of user and operation manuals System implementation / deployment &
weekends and public holidays on implementation and operations (IT Support) related tasks. Ability to work as