setup and the Devs are required to attend to operational incidents when required as well as be on occasional delivery requirements Compiling of user and operational manuals Ensure software maintainability Active (Confluence, JIRA etc.) Experience in an Agile team Operations Knowledge and Experience (monitoring control
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Infrastructure environments/technologies: IT Platforms – Operations systems ( Windows, Linux ), Data Centres, Networks identify areas for improvement and increased operational efficiency. Ability to drive and deliver in accordance standard operations procedures in line with AWM IT Process Steering & Governance IT Operations Frameworks
Time & Attendance technology systems for all operations. Evaluate and ensure processing performance relating the Time & Attendance environment in all operations and disciplines. Requirements Analysis involves
necessary cross-functional teams to address operational aspects like performance, exception management initiation through to transition into the target operational environment. Very good working knowledge of BPMN
checks in regards of development across all teams Operations (2nd and 3rd Level) Steering and coordination GitLab, Terraform, Ansible) Experience with ITIL Operation processes (Incident-, Problem- and Change management)
Send your CV to elsa.vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (Version 9 or higher) or React Experience with ITIL Operation processes (Incident, Problem, Changement) Profound
training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical with EO on any operational system requirements and set up. Collaboration and co-operation with other feature
order to find the best balance between security, operation stability and compliance for the onboarding of knowledge database resolveIT). Attend and moderate operation meetings. Essential: Basic knowledge of ITIL and
and availability. Support operational excellence goals through strong operations knowledge. Resolve escalated