Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
hyper-care after production deployments 2nd and 3rd level support of the system/product Technical Lifecycle
in regular DR tests. Advanced Diploma or NQF 7 level in Information Technology is Essential. Relevant