“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors troubleshooting steps, issue resolution, and client communication, accurately. Maintain and update technical documentation
Incident Coordinator is responsible for successful communication to various parties, driving results, verification understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience fast-paced environment Demonstrated verbal communication skills and ability to convey information clearly order to achieve Service Level Agreements. Effective verbal and written communication to the customer is a
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications Microsoft Office applications. Must show excellent communication, analytical and troubleshooting skills Previous reported fault. Attentiveness and excellent communication is required from an Engineer at all times. The reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore
Ability to communicate technical concepts effectively to non-technical audiences. Seniority Level Mid-Senior Mid-Senior level Employment Type Full-time Skills Microsoft Dynamics Software Development IT Operations Project
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. May or may all External client facing issues. Handle all communication between the external Client and the Company
vacancy for a talented and experienced mid to senior-level Fullstack Developer to maintain and support their
skills and attention to detail.
● Excellent communication and collaboration abilities.
● Ability
The ideal candidate will possess excellent communication skills, a strong technical aptitude and a genuine negotiable. Minimum Requirements: Exceptional verbal communication skills. Comfortable with using and explaining concerns promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal
technical support in an IT environment. Excellent communication and interpersonal skills, along with relevant managed service provider (MSP) space. Excellent communication and interpersonal skills. Broad knowledge of set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner Mentoring