Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge
Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining functional levels such as 2nd Level, Field Service Engineers etc. Ensure that all IT incidents are logged,
Bachelor''s degree in Computer Science, Engineering, or related field.
● Proven experience working
multi-disciplinary teams, including designers, engineers, business, product, and marketing. Strong business
leading a team of testers, including recruitment, training, and performance management. Strong knowledge
stand-ups Ability and willingness to coach and give training to fellow colleagues and users when required Understanding
experience as a Software Tester or Quality Assurance Engineer in a software development environment. Strong
department’s day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations
relevance of the information submitted by the team. Training, growth, development, and overall wellness of
all levels, underpinned by a comprehensive ICS training and awareness plan Measure and Monitor Cybersecurity